![]() ![]() Microsoft does not guarantee the accuracy of this third-party contact information. This contact information may change without notice. Microsoft provides third-party contact information to help you find technical support. If your version is lower than the version listed under Fixed EM version in the above table, see AppSense Web site (registration required) to install the latest available version of the AppSense Environment Manager. If using a Windows 8.1 or Windows 10 client device, enabling the. If you are experiencing one or more of the above symptoms in a Citrix environment with AppSense software installed, we recommend you first review the version of the AppSense Environment Manager you have installed. Ensure that the Citrix User Profile Manager and Citrix User Profile Manager WMI Plugin are installed on the VDA (Additional Components section in the installation wizard) and that the Citrix Profile Management Service is running to view the user profile details in Director. The symptoms listed above have been seen with the following versions of AppSense files. This article is merely intended to help you identify possible causes of these symptoms when using Outlook. ![]() And, there are definitely other causes for these symptoms.
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